Terms and Conditions
PAYMENT AND ORDERING
We will send you an invoice with a link to pay by credit card, or you can purchase wholesale through our website. Payment is due upon order / prior to shipping your order. You are also welcome to pay by check. You can place an order with us by email at firstname.lastname@example.org, by phone or text at: 615-663-0808 or by shopping with us at crossaidcommunity.com with code Crossaid2021. No terms are offered.
Our minimum for opening wholesale orders is $200. Reorders have no minimum.
Because we strive for uniqueness, we prefer to limit the stores we sell to within a zip code or one store per small town / city. This exclusivity is given when a buyer commits to maintaining a minimum of $1,400 in sales annually. In addition to our product line we offer custom exclusive designs that count toward your minimum sales. For new stores to qualify for zip code exclusivity, the opening order must be $300 or more. If there are no existing accounts achieving zip code exclusivity in that zip code, we will tentatively place you as a zip code exclusive retailer, which will be confirmed upon your purchasing an additional $1,600 in wholesale merchandise over the next year. If $1,400 is not spent each year, a retailer will lose zip code exclusivity.
We will get your order printed and shipped within 7-10 days from placing your order. In some cases less than 7 days.
SHIPPING, HANDLING and INSURANCE
We offer FREE SHIPPING OR DELIVERY every third order. We ship USPS, UPS or FEDEX depending on rates. Shipping cost will be calculated at checkout for orders placed online. For orders placed via email, phone or text we will add shipping cost to your invoice. Crossaid happily covers insurance for orders over $500. Crossaid happily covers insurance for orders over $500.
RETURNS / EXCHANGES
Your wholesale order is made for your boutique once it is ordered, therefore merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise.