Terms and Conditions

PAYMENT AND ORDERING

We will send you an invoice with a link to pay by credit card, or you can purchase wholesale through our website. Payment is due upon order / prior to shipping your order. You are also welcome to pay by check. You can place an order with us by email at crossaidcommunity@gmail.com, by phone or text at: 615-663-0808 or by shopping with us at crossaidcommunity.com with code Crossaid2021. No terms are offered. 

 

WHOLESALE MINIMUM

Our minimum for opening wholesale orders is $200. Reorders have no minimum. 

 

LOCATION EXCLUSIVITY

Because we strive for uniqueness, we prefer to limit the stores we sell to within a zip code or one store per small town / city. This exclusivity is given when a buyer commits to maintaining a minimum of $1,200 in sales annually, with a minimum of $200 quarterly for a continuous presence of our brand in your store. In addition to our product line we offer custom exclusive, or private label designs that count toward your minimum sales. If there are no existing accounts achieving zip code exclusivity in your area, we will tentatively place you as a zip code exclusive retailer, which will be confirmed upon your purchasing $1,200 in wholesale merchandise over the next year. If $1,200 is not spent each year, a retailer will lose zip code exclusivity. 

 

TURNAROUND TIME

We will get your order printed and shipped within 7-10 business days from placing your order. In some cases less than 7 days. 

 

SHIPPING, HANDLING and INSURANCE

We offer FREE SHIPPING OR DELIVERY every third order. We ship USPS, UPS or FEDEX depending on rates. Shipping cost will be calculated at checkout for orders placed online. For orders placed via email, phone or text we will add shipping cost to your invoice. Crossaid happily covers insurance for orders over $500.  

 

RETURNS / EXCHANGES

Your wholesale order is made for your boutique once it is ordered, therefore merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise.